Insights, updates, and best practices for AI-powered customer support. Learn how to transform your e-commerce customer experience with intelligent automation.
Discover how ChatIn's interactive chat widget with product cards and shopping actions creates an end-to-end conversational commerce experience that drives higher conversions.
ChatIn Team
August 8, 2025
Discover how ChatIn's document upload feature solves the critical gap between product complexity and customer understanding, reducing returns and boosting satisfaction.
ChatIn Team
August 7, 2025
You can now connect your Meta assets—Facebook Pages, Instagram accounts, and WhatsApp Business—to ChatIn. Answer customer questions across channels from one AI-powered inbox.
ChatIn Team
August 6, 2025
Most merchants think great product descriptions are enough. Here's why customers still leave with unanswered questions.
ChatIn Team
July 25, 2025
ChatIn now integrates with Slack and Discord workspaces, giving you immediate notifications when customers need human intervention. Never miss a critical support request again.
ChatIn Team
July 24, 2025
Learn how to set up ChatIn's AI sales agent to guide customers from product discovery to checkout, increasing conversions and reducing support tickets.
ChatIn Team
July 23, 2025
Most merchants struggle with slow response times and low resolution rates. Here's the strategic framework that solves both problems simultaneously.
ChatIn Team
July 21, 2025
Most merchants see AI customer support as cost reduction. They're missing the bigger trend: AI is about to recreate the personalized relationship shopping of local stores, but at global scale.
ChatIn Team
July 18, 2025
Most merchants choose AI customer support based on price or features. Here's the evaluation framework that actually predicts success.
ChatIn Team
July 16, 2025
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